The French Rendez-vous, llc.
Return / Refund Policy
SALES ARE FINAL (NO RETURNS-NO EXCHANGES)
for All Fabrics, All Fabric Tablecloths, Oilcloth Type Materials, Oilcloth Type tablecloths
and Toiletries which include all products with no exception by Compagnie de Provence, Roger& Gallet and La Maison de la Vanille.
Shipping & Handling fees are not refundable under any circumstances.
If item, excluding items listed above, is not satisfactory, return in same condition within 72 hrs of reception.
Return Shipping & Insurance charges are to be paid by customer.
Customer must notify us via email, mail or phone prior to sending anything back otherwise we will refuse the returned packages.
Refund will be issued after return of merchandise if merchandise is returned in same condition than when shipped.
Restocking fee will be 15% of total price.
The above also applies if an order was processed at the customer’s request and cancelled afterwards,even if package was not yet sent out.
Thank you for your business.
Toll Free: 877-937-3624
Tue-Sat 11- 5 ET